How Will Your Primary Care Practice Reach the Quadruple Aim in the Face of a Challenging New Landscape?

Amanda Bektas, Pharm.D.

How Will Your Primary Care Practice Reach the Quadruple Aim in the Face of a Challenging New Landscape?



Research has demonstrated that CMM or Comprehensive Medication Management contributes to the Triple Aim, that is –

  1. improving patients’ health,
  2. enhancing patients’ care experience,
  3. and decreasing health care costs.

CMM also supports the final factor of the Quadruple Aim – improving the work-life of health care providers.

Workplace burnout is common among healthcare providers, with over half of all physicians experiencing burnout. Team-based care is a promising strategy to address this issue as well as increase patient satisfaction, decrease medical errors, and prevent the harmful personal effects that overload can have on primary care providers. A research article from the Journal of the American Board of Family Medicine describes how PCPs perceive the impact of CMM on their work-life.

The pool of primary care providers (including physicians, physician assistants and nurse practitioners) that were surveyed reported many positive outcomes of working with pharmacists in their practice and having CMM available. The PCP’s described the embedded pharmacist role as a valuable resource and collaborative partnership that led to achievement of quality measures, decreased exhaustion and enhanced professional learning among other benefits.

The full article can be found at https://www.jabfm.org/content/32/4/462.long on the JABFM website.

For more information about how Consana can help your practice see more patients, improve quality measures, and improve satisfaction of both patients and providers, use the Contact Us link on this website.


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