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Consana Health Services, LLC Privacy Policy
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\r\n \r\n \r\n Effective Date\r\n \r\n \r\n : 09/01/2024\r\n \r\n
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\r\n Consana Health Services, LLC\r\n (“Consana Health,” “we,” “us,” “our”) respects your privacy, and we are\r\n committed to protecting the personal information we collect from and about you.\r\n
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\r\n This Privacy Policy describes our practices with respect to\r\n information we collect from and about you when you visit our website, consanahealth.com,\r\n or any other websites that we operate and that include a link to this Privacy\r\n Policy (collectively, the “Websites”), or when you use software applications\r\n provided by Consana Health to its customers (collectively, the “Licensed\r\n Application”), either as an employee or representative of a Consana Health\r\n customer who has been authorized to use the Licensed Application on that\r\n customer’s behalf, or as a representative of Consana Health.\r\n
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\r\n This Privacy Policy does\r\n not apply information that we collect, receive, transmit, or otherwise process\r\n on behalf of Consana Health’s customers under our agreements with those\r\n customers, including without limitation patient data, medication and\r\n prescription history data, and messages transmitted through the Licensed\r\n Application. Our collection, use, and disclosure of this information is\r\n governed by those customer agreements. If you have any questions regarding a\r\n customer’s use of this information, please contact that customer directly. We\r\n are not responsible for the privacy or data security practices of our\r\n customers, which may differ from those described in this Privacy Policy.\r\n
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\r\n Please read this policy\r\n carefully to understand our policies and practices regarding your information\r\n and how we will treat it. If you do not agree with our policies and practices,\r\n do not access the Websites or download, register for, or use the Licensed\r\n Application.\r\n
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\r\n By accessing the Websites or by downloading,\r\n registering for, or using the Licensed Application, you agree to this Privacy\r\n Policy.\r\n
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The Information We Collect and How We Collect It
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\r\n We generally collect and receive information about you in\r\n three ways: (1) when you voluntarily provide information to us through the\r\n Websites or the Licensed Application, such as when you fill out a contact form\r\n on the Websites, register for an account or contact us to provide support for\r\n the Licensed Application; (2) through automated processes that collect\r\n information about your use of the Websites and the Licensed Application, and\r\n (3) when we receive information about you from third party sources, such as a Consana\r\n Health customer or publicly-available sources. These methods, and the\r\n information we collect, are described in more detail below.\r\n
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\r\n Information you choose to provide\r\n
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\r\n When you use the Websites or the Licensed Application, we may\r\n collect various kinds of information that you choose to provide.\r\n
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\r\n \r\n ●\r\n \r\n \r\n When you fill out a contact form on the Websites, such as to\r\n request a product demo or submit an inquiry about our company or our offerings,\r\n we will collect personal information that you choose to provide in the form,\r\n which may include your name, your email address, and the company you represent.\r\n
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\r\n \r\n ●\r\n \r\n \r\n When you register for an account to use the Licensed Application,\r\n we will collect personal information including but not limited to your name,\r\n email address, account credentials, birth date, location of work, medical\r\n degree status, position in institution of employment, area of specialty,\r\n medical school or training institution(s), year of graduation, and/or\r\n institutional affiliations.\r\n
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\r\n \r\n ●\r\n \r\n \r\n When you communicate with Consana Health through the Websites or\r\n about the Licensed Application, for instance by contacting us for support, we\r\n will collect any information you provide as part of that communication.\r\n
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\r\n Information We Collect Automatically\r\n
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\r\n When you access the Websites or download, access, and use the\r\n Licensed Application, we may use various technologies to automatically collect\r\n certain kinds of information about you and your use of the Licensed\r\n Application. This information may include the following:\r\n
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\r\n \r\n ●\r\n \r\n \r\n Usage Details. When you access and use the Websites and\r\n the Licensed Application, we may automatically collect certain details of your\r\n access to and use of the Websites and the Licensed Application, including\r\n traffic data, communication data and the features and resources that you access\r\n and use on or through the Websites and the Licensed Application;\r\n
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\r\n \r\n ●\r\n \r\n \r\n Device Information. We may collect information about your\r\n device and internet connection, including the device's make and model, unique\r\n device identifier, IP address, operating system, browser type, network\r\n information, and your mobile device's telephone number.\r\n
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\r\n \r\n ●\r\n \r\n \r\n Stored Information and Files. The Licensed Application\r\n also may access metadata and other information associated with other files\r\n stored on your device. This may include, for example, photographs, audio and\r\n video clips, personal contacts, and address book information.\r\n
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\r\n \r\n ●\r\n \r\n \r\n Location Information. The Websites and the Licensed\r\n Application may collect information about your approximate location, which we\r\n may derive from your IP address.\r\n
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\r\n We collect some of this information through tracking\r\n technologies such as cookies and web beacons. For more information please see\r\n the “How We Use Cookies and Other Tracking Technologies” section of this\r\n Privacy Policy.\r\n
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Information We Receive from Third Parties
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\r\n We may receive certain information about you, including your\r\n name and contact details, from third parties, including the customer with whom\r\n you are associated and publicly available sources such as medical databases.\r\n
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How We Use Your Information
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\r\n We may use the information we collect or receive for the\r\n following purposes:\r\n
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\r\n \r\n ● \r\n operating,\r\n developing, and improving the Websites and the Licensed\r\n
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Application;
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\r\n \r\n ●\r\n \r\n \r\n administering subscriptions to the Licensed Application and\r\n performing our obligations under our agreements with Consana Health customers;\r\n
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\r\n \r\n ●\r\n \r\n \r\n creating aggregated and de-identified data, which we may use for\r\n the purposes of providing or enhancing Consana Health’s product and services\r\n offering; for research, analytical, statistical or benchmarking purposes; and\r\n for purposes of extracting, obtaining and providing information related to the\r\n use of the\r\n
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Websites and the Licensed Application;
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\r\n \r\n ●\r\n \r\n \r\n responding to questions and communications, or obtaining your\r\n feedback about the websites or the Licensed Application;\r\n
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\r\n \r\n ●\r\n \r\n \r\n preparing and delivering announcements about features,\r\n functionality, terms of use, or other aspects of the Websites and the Licensed\r\n Application;\r\n
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\r\n \r\n ● \r\n analyzing\r\n usage trends and patterns and measuring the effectiveness of the\r\n
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\r\n Websites and the Licensed Application and\r\n its features;\r\n
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\r\n \r\n ●\r\n \r\n \r\n with respect to information we collect through the Websites,\r\n offering, marketing, or advertising products, programs, and services from us,\r\n our affiliates, business partners, and select third parties to you, including\r\n through targeted advertising;\r\n
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\r\n \r\n ●\r\n \r\n \r\n complying with legal or regulatory requirements, judicial\r\n process, and our company policies (including due diligence and contracting\r\n activities);\r\n
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\r\n \r\n ●\r\n \r\n \r\n securing the Websites and the Licensed Application, including\r\n protecting against and responding to fraud, illegal activity (such as incidents\r\n of hacking or misuse of the Websites or Licensed Application), and claims and\r\n other liabilities, including by enforcing our End User License Terms;\r\n
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\r\n \r\n ●\r\n \r\n \r\n evaluating or conducting a merger, divestiture, restructuring,\r\n reorganization, dissolution, or other sale or transfer of some or all of our\r\n assets, including as part of bankruptcy, liquidation, or similar proceeding;\r\n and\r\n
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\r\n \r\n ●\r\n \r\n \r\n for any other purpose that you may authorize or direct at the\r\n time we collect your information.\r\n
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How We Share Your Information
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\r\n To accomplish the purposes set out above, we may share your\r\n information with third parties that may include:\r\n
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\r\n \r\n ●\r\n \r\n \r\n the Consana Health customer(s) with whom you are associated or\r\n for whom you provide services;\r\n
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\r\n \r\n ● \r\n our\r\n affiliates and business partners;\r\n
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\r\n \r\n ●\r\n \r\n \r\n our contractors, service providers, and other third parties we\r\n use to support our organization, which may include support for any of the uses\r\n of your information described above;\r\n
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\r\n \r\n ●\r\n \r\n \r\n other third parties as necessary to (a) protect or defend our\r\n interests and the legal rights or property; (b) protect the rights, interest\r\n and safety and security of the Websites and Licensed Application, our\r\n organization, or members of the public; (c) protect against fraud, and (d)\r\n investigate and prosecute users who engage in behavior that is illegal or\r\n harmful to others or to others’ property;\r\n
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\r\n \r\n ●\r\n \r\n \r\n to comply with any court order, law, or legal process, including\r\n to respond to any government or other regulatory request;\r\n
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\r\n \r\n ●\r\n \r\n \r\n a buyer or other successor or organization in the event of an\r\n actual or potential merger, divestiture, restructuring, reorganization,\r\n dissolution, or other sale or transfer of some or all of our assets, including\r\n as part of bankruptcy, liquidation, or similar proceeding (for information that\r\n you have provided in connection with your registration for an account to use\r\n the Licensed Application prior to the Effective Date of this Privacy Policy\r\n only, we will provide 30 days’ notice of any such transfer and give you an\r\n opportunity to terminate your account or remove information in your account,\r\n and if you do not terminate your account or remove information in your account\r\n during this time period, the information received may be transferred to the\r\n third party involved in the sale, acquisition, merger, or change-of-ownership\r\n action); and\r\n
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\r\n \r\n ●\r\n \r\n \r\n with such other parties, or for such other purposes, as you may\r\n authorize or direct when we collect the information.\r\n
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\r\n How We Use Cookies and Other Tracking\r\n Technologies\r\n
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\r\n We collect certain information about your use of the Licensed\r\n Application through tracking technologies such as cookies and web beacons. A\r\n “cookie” is a unique numeric code that is transferred to your computer to track\r\n your interests and preferences and to recognize you as a return visitor. A “Web\r\n beacon” is a transparent file placed on a Web site that enables the monitoring\r\n of things such as user activity and site traffic.\r\n
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\r\n We and third-parties with whom we work may\r\n use cookies and web beacons on the\r\n
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\r\n Websites and the Licensed Application enable\r\n the functionality of the Websites and the\r\n
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\r\n Licensed Application, to improve user experience, to help\r\n remember your preferences and allow us to bring you the content and features\r\n that are likely to be of interest to you; to serve you Consana Health-related\r\n content, including our advertisements, on our Websites and elsewhere on the\r\n internet, for remarketing and ad personalization; and to analyze the use of the\r\n Websites and the Licensed Application and to improve the Websites’ and the\r\n Licensed Application’s functionality. These third parties may collect\r\n information about your online activities over time and across third-party\r\n websites or online services.\r\n
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\r\n One of the ways we do this is through the use of Google\r\n Analytics. For more information about how Google Analytics uses and processes\r\n data, please visit \r\n https://www.google.com/policies/privacy/partners/\r\n .\r\n For information about interest-based advertising, and to opt out of this type\r\n of advertising by third parties that participate in self-regulatory programs,\r\n please visit the Network Advertising Initiative (NAI) opt out tool (http://www.networkadvertising.org/choices/)\r\n and/or the Digital\r\n
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\r\n Advertising Alliance (DAA) Self-Regulatory Program for Online\r\n Behavioral Advertising \r\n (\r\n https://youradchoices.com/).\r\n Please note that any opt-out choice you exercise through these programs will\r\n apply to interest-based advertising by the third parties you select but will\r\n still allow the collection of data for other purposes, including research,\r\n analytics, and internal operations. You may continue to receive advertising,\r\n but that advertising may be less relevant to your interests.\r\n
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Your Choices
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\r\n We provide you with choices regarding your information. For\r\n example, you can choose not to give us the personal information we request, as\r\n described in the “Information you choose to provide” section of this Privacy\r\n Policy. However, in some cases, if you decide not to provide the information we\r\n request, we will not be able to provide the service or information you\r\n requested.\r\n
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Other examples of your choices include:
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\r\n \r\n ●\r\n \r\n \r\n If you have registered for an account to use the Licensed\r\n Application, you may request to access, modify, or update information that you\r\n provide to us, or request to delete information that is not necessary to\r\n administer your account by contacting Consana Health at \r\n support@consanahealth.com\r\n .\r\n
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\r\n \r\n ●\r\n \r\n \r\n You may opt-out of receiving our commercial email messages at any\r\n time by using the opt-out mechanism provided in the message or in the Licensed\r\n Application.\r\n
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\r\n \r\n ●\r\n \r\n \r\n You may change your browser settings or take other steps to\r\n block, manage, or delete cookies. Our Services do not currently respond to\r\n browser “do not track” signals, so you will need to use your browser settings\r\n to effectively manage cookies. In some cases, blocking or disabling cookies may\r\n cause the Services not to work as intended and some features may not be\r\n available.\r\n
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\r\n \r\n ●\r\n \r\n \r\n If you would like to stop using your account, you can terminate\r\n it by contacting Consana Health at support@consanahealth.com.\r\n
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Links to Other Websites and Services
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\r\n The Services may contain links to other third-party websites\r\n and services. These websites and services are not subject to this Privacy\r\n Policy. They are not controlled by Consana Health and Consana Health is not\r\n responsible for their content or their privacy policies, which may differ from\r\n ours. We have not reviewed and make no representations about the accuracy of\r\n information on third-party websites, or about their information handling\r\n practices. The visits you make to these websites are at your own risk, and we\r\n encourage you to review their privacy policies.\r\n
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Children
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\r\n Our Services are not intended for children under the age of\r\n 13, and we do not knowingly collect personal information from children under\r\n the age of 13. If you are a parent or guardian and believe your child has\r\n provided us with personal information without your consent, please contact us\r\n by using the information in the “How to Contact Us” section below.\r\n
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How to Contact Us
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\r\n If you have any questions or comments about this Privacy\r\n Policy, if you need to report a\r\n
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\r\n problem, or if you would like to exercise one of your rights\r\n under this policy, please contact us by email at compliance@consanahealth.com.\r\n Please include your name, contact information, and the nature of your request\r\n so that we can respond appropriately and promptly to your communication.\r\n
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Changes to this Privacy Policy
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\r\n From time to time, Consana Health may make changes to this\r\n Privacy Policy. These changes will be posted at Consana Health.com, and we will\r\n update the Effective Date at the top of this Privacy Policy.\r\n
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\r\n If you have set up an account to use the Licensed\r\n Application, you will also be notified through your mobile device, within the\r\n Licensed Application, and/or the email address you provide to Consana Health.\r\n
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\r\n If, after we revise this Privacy Policy, you continue to use Consana\r\n Health's Websites or the Licensed Application and services, you agree to be\r\n bound by the terms and conditions of the revised Privacy Policy, or any other\r\n applicable agreements and policies.\r\n
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\r\nDec 6, 2023
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